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TripAdvisor noisy review

Days ago a guest of our reviewed our place at tripadvisor [http://rome-hotels.tripadvisor.com/ShowUserReviews-g187791-d736597-r20886308-B_B_Savoia-Rome_Lazio.html]:


Title: Fabulous Staff and room...Noisy location

We live in a Condominium

The B&B Savoia is located inside the Condominium of "Via Savoia, 72"
As read on Wikipedia [link], condominiun (latin word, in italian we say "Condominio") is a common property where many private apartments share same areas and services (hallways, elevators, exterior areas, etc)